FAQ – Voltaire Luxe Company

FREQUENTLY ASKED questions

Have more questions? Read our frequently asked questions below. Have additional questions or concerns? Please email us at [email protected]

When should I hire a wedding planner?

We’d love to start working with you at any point in the process. However, our hope is to start at the very beginning with our couples. This allows us to suggest the right venue and vendors based on your desired wedding budget, and to ensure that we are best able to maximize that budget according to your needs, wants, and must-haves. That being said, we’re happy to assist you whenever you need support in your wedding planning journey.

Can I hire you if I've already hired some of my vendors?

Of course! We’re happy to pick up where you left off and coordinate with any of your current vendors to ensure no detail is unaccounted for as your wedding vision comes to life. We also have a list of preferred vendors. So if there are vendors you’re still looking to contract, we’re happy to curate a list of potential options that match your budget, aesthetic, and personality.

What level of support is right for me?

The best way to determine what level of support is right for you is by reaching out to us to schedule a complimentary consultation. Once we learn more about your vision, how involved you desire to be in the planning process, and more about the logistics of your event we can suggest the best option for you. We’d also be happy to customize a package based on your event needs.

What is the payment structure for your packages?

A retainer is due upon signing the contract to secure your date. Depending on the package you choose, the remaining balance will be split up throughout the planning process with the final balance due about 2-4 weeks before your event.

What happens if I hire you for one package but realize I need more support?

You’re welcome to increase the level of support at any point and upgrade to a more comprehensive package if you realize that you require more assistance with the planning process.

If there are additional tasks that I need assistance with, can I add those to my package?

If there are additional services you need help with that aren’t outlined in your desired package, we’d be happy to add them in and create a custom package for you. Feel free to browse any of our add-ons to view the additional services that we provide.

How much access do I get to you as my planner?

Our goal is to be there for you throughout the entire process. You are able to schedule meetings and phone calls as needed, although we will be regularly checking in to ensure that everything is going smoothly, and no issues arise. In order to provide you with the best level of service, we have guidelines in place to streamline the communication process. Once you book you will receive those guidelines in your Wedding Planning Welcome Packet. This is to ensure whenever you reach out we can respond with our full attention and make note of any important details mentioned during our conversation.